Terms & Conditions

Terms and Conditions for Poolduckie.com

Last Updated: August 19th, 2024

Welcome to Poolduckie.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the services provided by Poolduckie (“we”, “us”, “our”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Introduction

Poolduckie operates the Website Poolduckie.com, offering pool cleaning services to local community members in Gilbert, Arizona, and surrounding areas, as well as selling t-shirts and merchandise through Printful, which is advertised on our Website.

2. Services and Products

2.1 Pool Cleaning Services

  • Poolduckie provides pool cleaning services exclusively to local community members in and around Gilbert, Arizona. These services are subject to availability and may require prior booking.

2.2 Merchandise

  • We offer t-shirts and other merchandise through our Printful store, which is linked and advertised on our Website. All merchandise transactions are processed through Printful and are subject to Printful’s terms and conditions.

3. Use of the Website

3.1 Eligibility

  • You must be at least 18 years old to use our Website and services. By using the Website, you represent and warrant that you meet this eligibility requirement.

3.2 User Account

  • You may be required to create an account to use certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Prohibited Activities

  • You agree not to:
    • Use the Website for any unlawful purpose.
    • Engage in any activity that could harm, disrupt, or interfere with the functioning of the Website.
    • Attempt to gain unauthorized access to any part of the Website or its related systems.
    • Use any automated means, such as bots or scrapers, to access or collect information from the Website.

4. Orders and Payments

4.1 Pool Cleaning Services

  • All pool cleaning service orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Prices for pool cleaning services are provided on our Website and are subject to change without notice. All payments must be made in full at the time of booking unless otherwise agreed upon.

4.2 Merchandise Purchases

  • Merchandise purchases are processed through Printful. By purchasing merchandise advertised on our Website, you agree to comply with Printful’s terms and conditions.
  • Poolduckie is not responsible for the fulfillment, shipping, or returns of any merchandise purchased through Printful.

5. Cancellation and Refund Policy

5.1 Pool Cleaning Services

  • If you need to cancel or reschedule a pool cleaning service, please contact us at least 24 hours before the scheduled service. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.
  • Refunds for pool cleaning services will be considered on a case-by-case basis. Please contact us at michael@poolduckie.com for refund requests.
  • Poolduckie reserves the right to refuse refunds if the service was completed as agreed, or if multiple refund requests have been made without valid reasons.

5.2 Merchandise

  • Refunds and cancellations for merchandise are subject to Printful’s policies. Please refer to Printful’s terms and conditions for more information.

6. Intellectual Property

6.1 Ownership

  • All content on the Website, including text, graphics, logos, images, and software, is the property of Poolduckie or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our express written permission.

6.2 Trademarks

  • Poolduckie and the Poolduckie logo are trademarks of Poolduckie. Other trademarks, service marks, and logos used on the Website may be the trademarks of their respective owners.

7. Disclaimer of Warranties

The Website and our services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or secure, nor do we make any warranty regarding the accuracy, reliability, or completeness of any content on the Website.

8. Limitation of Liability

To the maximum extent permitted by law, Poolduckie shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website, services, or any merchandise purchased through Printful. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis.

9. Indemnification

You agree to indemnify, defend, and hold harmless Poolduckie, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Website, your violation of these Terms, or your violation of any rights of another.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which can be found [here](link to privacy policy). Please review our Privacy Policy to understand our practices regarding your personal information.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Terms on the Website and updating the date at the top of this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: