Privacy Policy

Privacy Policy for Poolduckie.com

Last Updated: August 20th, 2024

Poolduckie (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit and interact with our website, Poolduckie.com, or engage with our services. We are committed to maintaining transparency and safeguarding your privacy in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information

  • Name
  • Email Address
  • Postal Address
  • Phone Number
  • Payment Information

1.2 Non-Personal Information

  • IP Address
  • Browser Type and Version
  • Operating System
  • Pages Visited on Our Site
  • Date and Time of Visit

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect your use of our site.

2. How We Use Your Information

We use your personal data for the following purposes:

2.1 To Provide Services

  • To fulfill your orders for pool cleaning services, merchandise, and other products.
  • To process payments and deliver purchased goods.

2.2 To Improve Our Services

  • To understand how our website is used and to make improvements.
  • To personalize your experience on our website.

2.3 To Communicate with You

  • To send you updates, promotions, and newsletters (only if you’ve opted in).
  • To respond to your inquiries and provide customer support.

2.4 For Legal Compliance

  • To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

3.1 Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties are required to maintain the confidentiality of your information.

3.2 Legal Requirements

We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process, or if we believe that disclosure is necessary to protect our rights, protect your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access control, and secure data storage practices.

However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

5.1 Access

You have the right to request access to the personal information we hold about you.

5.2 Rectification

You have the right to request that we correct any inaccuracies in your personal information.

5.3 Erasure

You have the right to request that we delete your personal data, subject to certain legal exceptions.

5.4 Restriction of Processing

You have the right to request that we limit the processing of your personal data in certain circumstances.

5.5 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

5.6 Objection

You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

5.7 Withdraw Consent

If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

6. Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at:

We will respond to your request within 30 days.

7. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete the information as soon as possible.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to your information being transferred to our facilities and to those third parties with whom we share it as described in this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: